HEALTH COACH Portal
PER EMPLOYER POLICY, I AM not allowed TO SHARE DESIGNS for this project
PROJECT DETAILS
OBJECTIVE
Create a portal where our coaches can access workers' task/load assessments, assign training and communicate with high-risk workers and their company safety officers.
PROBLEM WE'RE SOLVING
Coaches need a way to view and analyze the movement data of high-risk workers (via wearable technology and programming) and the ability to engage with them, offering training and support to help prevent work-related injuries.
ROLE
Co-lead - UX Design web & mobile application
TOOLS
Sketch
PROCESS
This was our team's largest project to date spanning about 4 months piece by piece with weekly sprints. It was also unique in that it was a brand new product for our organization. We spent hours researching and interviewing stakeholders and our future users (coaches) to understand their needs and worked closely with the developers of the wearable sensors to best understand the API data that our portal would be pulling insights from.
Our UX Director took the lead on shaping the main user flows and initial low-fi wireframe. I joined in the wireframing and proposed a top navigation (rather than the side nav originally scoped) because the cognitive load for our dashboard would be lower if it was all that occupied the width of the screen. We proceeded with the top nav and more pages were built out.
The UX Director and I split up the work and simultaneously built out the main pages of the portal while checking in with each other everyday. When the time came, I took the lead on creating a color palette that complimented our existing company brand. We used material UI icons & components wherever possible which also helped our dev team work their sprints faster. We stayed in constant communication with stakeholders and little by little, the portal began to take shape.
One piece of the design that I enjoyed working on was the Messaging feature. I created many views that showed the different interactions, single vs. group messages as well as notifications. I also worked on the functionality of a searchable contact list, that could be filtered to find contacts more quickly. These iterations were versioned for both desktop and mobile, customized for what the coach would see/have access to (versus what the worker or safety officer would see).
